Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Updates
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.
